Ecreative logo


B2B Marketing Automation

Marketing automation utilizes software that enables businesses to automate tasks and workflows for marketing and sales processes. It is more than just sending emails, it is a fantastic tool to help simplify the time-consuming process of analyzing lead behaviors and nurturing those leads. Typically, these tasks are handled by a live person but don’t need to be either. With marketing automation, you can be more efficient with you and your sales team’s time. B2B Marketing Automation can help you understand your users and generate the best user experience for them with things like Live Chat, AI Chat, Cart Abandoment Emails, Lead Nurturing Emails, Product promotions and so much more.  Automation helps industrial clients develop marketing strategies to engage potential clients and eventually increase sales. Marketing Automation encompasses Customer Service Automation and Email Marketing  and they all work hand in hand to save your company time and money.

Email Marketing Designed to Automatically Generate High-Quality Leads

One of the primary benefits of marketing automation is the ability to generate and nurture high-quality leads without requiring additional time investment. With marketing automation, B2B businesses can track and analyze prospective customers’ interactions with all their email marketing campaigns. Companies can use the data they gather through marketing automation to better understand their customers' needs and tailor their messaging accordingly.


Abandoned Shopping Cart image

B2B Marketing Automation Examples

Marketing automation can be triggered by a user abandoning their cart.

If you’ve developed well-thought-out customer personas and created detailed workflows, you can generate opportunities to nurture high-scoring leads or those not quite ready to make a purchase, by sending emails that are triggered by the actions a searcher performs on your site. Workflows allow for certain triggers to occur based upon a user’s engagement with a website or email. With workflow automation, you can enable the sending of cart abandonment emails to re-engage an incomplete transaction. It has been found that 45% of those who receive an email will open it. Additionally, 10.7% of them will eventually return and complete the purchase.

Want to know if people are reading your newsletter or white pages?

Another valuable aspect of marketing automation software is that it offers options not only to see if someone opened your materials but how they interacted with them. This tracking can provide you with a tremendous amount of insight into what your leads or customers are interested in. You can utilize this information to generate new email marketing campaigns or to add more relevant content about specific subjects. It can also give you better insight into where a lead is in the sales funnel. It’s important to note that low scoring leads are still potential customers and not to be ignored. This is a great opportunity to establish a drip campaign to send lead nurturing emails until they are ready to make a purchase.

Marketing Automation Misconceptions

Marketing automation is impersonal, not engaging to customers and it’s spam.

The reality is that the marketing automation campaigns you create within the program are well-thought-out and highly personalized if done right. These emails should be dispensing information and providing engaging content, but not sales pitches. This helps to build your brand, your reputation and nurture a positive relationship with your leads. Giving some control to your leads and customers regarding how often they receive emails can create even greater positive feelings about your company. 

Marketing automation is one and done.

While marketing automation can allow you to spend less time on certain tasks, you still need to monitor it regularly. If you are going to be successful, you need to look at the analytics and ensure that your campaigns are working. If it’s not, tweaking the message can make a more significant impact. Also, if the leads attempt to contact you, you will need to be responsive to their inquiries. Otherwise, you will miss those opportunities and potentially eliminate the chance for engagement in the future.

Many companies aren’t using marketing automation

In reality, more than 50% of companies are already using marketing automation. Within B2B, marketing automation has seen a rapid increase in adoption. That means it’s probable that your competitor is already utilizing marketing automation, and if not, it is a great way to set yourself apart from the competition. And, while you may think this is something for only large corporations, there are many options designed for small to mid-sized businesses.

Ready to Put Marketing Automation to Work for You?

Marketing automation is an efficient and less time consuming method to understand your users and develop targeted content to cultivate qualified leads and generate revenue for your industrial business.  Make the most of your B2B marketing efforts with email marketing newsletters, automated email marketing, live chat or AI chat, cart abandonment emails, drip campaigns, and more.  Improve the user experience and nurture leads all with automation options from Ecreative.  Learn more about what marketing automation did for our many industrial website clients, or see a recent success story here, and contact us to see what we can do for you.

Schedule a Consult to Learn More