Website Usability Testing & UX Testing Services

Are you considering a website redesign? Do you like your current design but want to take your website to the next level? Website usability testing is an effective way to learn more about your customers and improve your ongoing marketing campaign. Ecreativeworks provides complete website usability testing services to help you make the most of your marketing efforts.

 

What is Website Usability Testing?

Website usability testing is a method of gathering direct input from users as they use a website. Also known as “user testing” or “UX testing,” website usability testing is an invaluable method of evaluating a website and measuring its capacity to deliver the information and interactivity users need.

 

Industrial UX Testing from the Experts

Ecreativeworks has provided website usability testing services for companies all across the industrial landscape. We will evaluate how the end users of your website are interacting with it, and provide insights into what those customers are looking for. A UX test can help identify problem areas on your website and provide a deeper understanding of the expectations of your online customers. Website usability testing can also help your team understand, for example, what a younger engineer might be looking for versus an engineer who has been working in the industry for years.

Traditionally, companies have used a number of methods to find out what their customers are looking for: sending out surveys, watching trends in website analytics, or simply asking over the phone. But there’s nothing like a thorough UX test to how users interact with and respond to your website. Understanding your target audience and their needs is important to your online success, and will help make your website a better sales tool.

Contact Ecreativeworks today for comprehensive UX testing and analysis for your industrial website.

 

Website Usability Testing Options from Ecreativeworks

  • Testing Your Website: Our UX testing experts will analyze and test your existing website with five different users. We can work with your existing or returning customers, or provide our own participants. Each user will be asked to complete a series of tasks on your website while verbalizing any thoughts or concerns, and noting things that they like or dislike about your site as they complete the tasks. The UX test itself is consistent across all five users.
  • Testing Your Site Against Competitors’ Websites: We can also test your website and those of two of your competitors to compare interactions and responses. This UX testing process takes longer, but generally yields better and more complete results. Essentially, we run the same UX test with five different users (as above), requesting similar tasks be performed on each site. This can help determine, for example, a better navigation structure, the best way to organize CAD files, and even the most effective call to action for your site.

 

Comprehensive Website Usability Testing Services

When you work with Ecreativeworks for website user experience testing, you can expect complete, comprehensive testing. Our UX testing processes include:

  • Meeting with you to define goals for your website usability testing and establish what you’re hoping to gain from the UX testing process
  • Discussions about your current client base, where your products or services can be used, and the type of potential customers you’re hoping to attract through your website
  • Development of the UX test itself
  • Development of testing schedule and recruitment of testers (Ecreativeworks offers non-monetary compensation for each UX test participant for their time and feedback)
  • Recording and analysis of all website usability tests, followed by a full summary and recommendations for your website redesign and/or potential changes for your existing website

Deliverables will vary depending on the scope of your project. No matter what, you will receive access to the recorded UX tests, along with full documentation of results and recommendations.

 

Contact Us for Complete UX Testing

If you’re ready to take your site to the next level, contact Ecreativeworks for complete website usability testing services. With our extensive UX testing, you can get more out of your website and online marketing program.


Headquarters13220 County Road 6, Suite 150
Plymouth, Minnesota 55441
763-450-3900 • 888-234-5071

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